Sensitive Package Add-On
Perfect spa package for dogs with itchy/irritated/sensitive skin
Service Description
This package upgrades the service you book to tailor the products specific to your dogs' needs. List of products used when you have chosen this add-on: - Antiseptic ear cleaner - 1 Round of Derma Sensitive shampoo (specifically formulated to be incredibly mild for delicate skin) - Soothing Mineral Mud massage (includes: Green Tea Extract, Catechin, Witch Hazel, Dipotassium Glycrrhizate, German Chamomile Essential Oil and Lavender Essential Oil - 1 Round of Douxo shampoo (3 to choose from: itchy, irritated, sensitive / antibacterial, anti-yeast / dry, flaky skin) - Use of topical Douxo cleaning pads for between toes and specifically irritated areas
Cancellation Policy
We operate on a strict schedule to ensure quality 121 care. if you are early we may not be able to grant immediate access and would ask that you wait until your allocated time. This also applies for arriving early to collect your dog from their appointment. This allows us to carry out our services to clients with minimal disruption. If you arrive more than 15 minutes late, we may have to cancel the appointment for welfare reasons. In such cases, a no-show fee equal to the full grooming cost will apply. If you are late but the appointment can still go ahead, a fee of £10 per 15 minute block will apply. If you are more than 15 minutes late for collection, a late collection fee of £10 per 15-minute block will apply. Appointments can be changed or cancelled up to 72 hours before the scheduled appointment time at no charge. Cancellations made within 72 hours will incur a 100% fee. Multiple cancellations or no-shows may result in the cancellation of future appointments until fees are paid.